Exchanges & returns

ATHLETE DENIM GUARANTEE

We have spent a long time developing our products and want our customers to be as happy with them as we are. 

If, for any reason, our products do not meet your expectations, we will gladly accept a return or exchange within 30 days of the shipping date.

 

How do I set up an Exchange or Return?

We offer one free exchange for your purchase, as long as the products come back in the original condition, with tags attached. If you are in the UK, we cover the cost of returns as well as the shipping of exchange items back to you. If you are outside the UK, please return the package to us by tracked delivery, and we will need to pass on the cost of shipping a replacement.

FOR UK CUSTOMERS:

Reply to your sale confirmation email with the following information: 

1. State whether you would like a refund or exchange.
2. You will receive a shipping label by email, which you must print and attach to the package.
3. Complete and enclose the 'Returns & Exchanges' form that came in the original packaging.
4. Drop the package at any myHermes drop-off point.
5. Once your order arrives back at Athlete Denim HQ, we will acknowledge receipt and process the refund or exchange as soon as possible.

 

FOR INTERNATIONAL CUSTOMERS:

Reply to your sale confirmation email with the following information: 

  1. State whether you would like a refund or exchange.
  2. Complete and enclose the 'Returns & Exchanges' form that came in the original packaging.
  3. Return package back to us at:

Athlete Denim
121 Mugdock Road
Glasgow, UK
G62 8NW

4.  Once your order arrives back at Athlete Denim HQ, we will acknowledge receipt and process the refund or exchange as soon as possible. If we are sending an exchange to an international destination we will need to charge shipping costs.

Refunds

  • Items must be mailed for return within 30 days of shipping to receive credit.
  • Refunds will be made in the form of the original payment, within 30 days of receiving your return.
Fitting Guide

Measure around your waist where your waistband sits, on the hipbones. 

TIP:- if you don't have a tailors tape to hand, use a piece of string and then hold it against your tape measure to get an accurate measurement.

The jeans are designed to accommodate a large seat and thighs. Get the waist size right and the rest will follow. 

Athlete Denim Waist 32 34 36
Your Waist 31-34 34-36 36-39

Regular length 31 inseam / Long length 33 inseam

All sizes in inches.

Our athletic fit denim are designed to be best fitting and most comfortable possible jeans for muscular legs. The stretch fabric construction means that after a few hours of wearing the jeans will mould to your body shape. The days of 'sizing-up' are over: We therefore recommend that if you are caught between two sizes, err on the smaller size, as the jeans will stretch as you wear them where you need them to.

Free, Bespoke Fitting Advice

If you are unsure what sizes to order, just drop us an email to info@athletedenim.com with the measurements above. To allow the most accurate advice possible, attach a picture of yourself from the waist down. We aim to respond the day we receive your message.